Terms of Service

Effective date: April 15, 2026

These Terms of Service (“Terms”) govern your use of the redmaplemovement.ca website and any classes or services booked through it. The website and classes are provided by Amanda Stevens, operating as Red Maple Movement (“we”, “us”, “our”), from 43 Main Street South, Suite 2B, Campbellville, ON, Canada, L0P 1B0.

By creating an account, booking a class, or otherwise using the site, you agree to these Terms. If you do not agree, please do not use the site or book classes.

1. Eligibility

You must be at least 16 years old to create an account and book classes for yourself. Participants under 18 may be asked to have a parent or guardian co-sign the waiver. You must be physically capable of safely participating in Pilates; if in doubt, consult your physician before your first class.

2. Account Responsibilities

• Provide accurate, current, and complete information when registering.
• Keep your password confidential. You are responsible for all activity under your account.
• Notify us promptly at amanda@redmaplemovement.ca if you suspect unauthorised use of your account.
• Do not share your account with anyone else. Each person attending class must have their own account and signed waiver.
• We may suspend or terminate accounts that are used in violation of these Terms.

3. Class Bookings

Reserving a class is a contract between you and Red Maple Movement. By booking you agree to:

• Attend the specific date and time you selected, or cancel in accordance with the Cancellation & Refund Policy.
• Arrive on time, prepared to participate, and in appropriate clothing.
• Behave respectfully toward the instructor and fellow participants.

Class schedules, capacity, and instructors may change. We will do our best to notify you in advance of any changes that affect classes you have booked.

4. Payment

Classes are priced in Canadian dollars ($25 CAD per mat Pilates class at the time of these Terms). Payment is made via Interac e-Transfer to amanda@redmaplemovement.ca. Your spot is held for one hour pending receipt of payment; unpaid spots may be released after that window. All payment terms are detailed in the Cancellation & Refund Policy.

5. Waiver and Assumption of Risk

Pilates involves physical activity. Before your first class you must read and sign our Waiver & Release of Liability. By participating you confirm you:

• Are medically and physically able to participate;
• Have disclosed any relevant health conditions, injuries, or pregnancy status;
• Understand that physical activity carries inherent risks of injury;
• Assume those risks and release us from liability to the extent permitted by law — subject to the limits set out in the signed waiver.

If your health status changes after signing the waiver (for example, a new injury or pregnancy), you must update us before your next class.

6. Cancellations and Refunds

All cancellations, refunds, credits, no-shows, and instructor-cancellations are handled according to our Cancellation & Refund Policy, which is incorporated into these Terms by reference. Read that policy carefully before booking.

7. Acceptable Use

When using our website, you agree not to:

• Attempt to gain unauthorised access to any account, system, or data;
• Scrape, copy, or bulk-download the site’s content or the bookings of other users;
• Probe, attack, or disrupt the site (denial-of-service, injection attacks, credential stuffing, etc.);
• Impersonate another person or submit false information;
• Upload malware or malicious content;
• Use the site to harass, abuse, or threaten any other user, participant, or staff member.

We may suspend or terminate access to the site, cancel bookings, or refuse future bookings for anyone who violates this section.

8. Intellectual Property

The site, its design, logos, photographs, text, class descriptions, and other content are owned by Red Maple Movement or licensed to us. You may view and use the site for personal, non-commercial purposes relating to booking and attending our classes. You may not reproduce, redistribute, or create derivative works from our content without our written permission.

9. Third-Party Services

Our site uses services provided by Vercel (hosting), Resend (email delivery), Google (optional sign-in, maps), Meta (optional sign-in), and Microsoft (optional Clarity analytics). When you use features powered by those services, their respective terms and privacy policies apply to that activity. See our Privacy Policy for details.

10. Disclaimers

The site is provided on an “as is” and “as available” basis. We make commercially reasonable efforts to keep it running and accurate, but we do not warrant that it will be uninterrupted, error-free, or free of vulnerabilities.

Nothing on the site is medical or fitness advice. Consult a qualified healthcare professional before starting or modifying any exercise program.

11. Limitation of Liability

To the fullest extent permitted by law, Red Maple Movement, Amanda Stevens, and our instructors shall not be liable for any indirect, incidental, consequential, or special damages arising out of or relating to your use of the site or participation in classes. Our total aggregate liability relating to any booking or site use shall not exceed the amount you have paid to us in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (for example, liability for fraud, or for gross negligence causing personal injury where such exclusion is prohibited).

12. Indemnification

You agree to indemnify and hold harmless Red Maple Movement and Amanda Stevens from any claim, loss, or expense (including reasonable legal fees) arising from your breach of these Terms, your violation of any law, or your infringement of any third party’s rights.

13. Governing Law and Disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. You agree to submit to the exclusive jurisdiction of the courts of Ontario for any dispute arising from these Terms or your use of the site, except that either party may seek injunctive relief in any court of competent jurisdiction.

If any part of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.

14. Changes to These Terms

We may update these Terms from time to time. The effective date at the top of the page will always reflect the latest version. Material changes will be emailed to active account holders. Continued use of the site after a change means you accept the updated Terms.

15. Contact

Questions about these Terms or your account:

Amanda Stevens, operating as Red Maple Movement
43 Main Street South, Suite 2B
Campbellville, ON, L0P 1B0, Canada
amanda@redmaplemovement.ca